What creates motivated and contributing employees? How do reward and recognition systems raise or deflate employee motivation, staff morale and the retention of top-quality workers? 

Written by Jonathan Kendall, President of the World Jewellery Confederation’s Marketing and Education Commission, “People: Our Greatest Asset” is a 60-page staff motivation and retention guide, geared especially for the jewellery industry.

It comes compete with ready-to use toolkits, recruitment ads, interview forms, performance assessment forms, staff induction checklists, training and development records, and much more.